Terms of Service

Acceptance of Terms

By accessing or using the website at vibe-solutions.ai ("the Website"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use the Website. The Website is operated by Vibe Solutions AI, based in Zapopan, Jalisco, Mexico ("we," "us," or "our").

Description of Service

The Website serves as the corporate presence for Vibe Solutions AI. It provides:

• Information about our company and products
• Product landing pages and documentation
• A support portal for submitting support requests related to our products
• A contact form for general inquiries
• Legal documents (Privacy Policies, Terms of Service, EULAs) for our products

The Website does not provide any software, application functionality, or services beyond informational content and communication forms.

User Conduct

When using the Website, you agree not to:

• Submit false, misleading, or fraudulent information through any form
• Abuse the support portal by submitting spam, duplicate, or irrelevant tickets
• Attempt to bypass the support portal's token-based authentication
• Scrape, crawl, or otherwise extract content from the Website using automated means
• Attempt to gain unauthorized access to our servers, databases, or backend systems
• Use the Website for any purpose that is unlawful or prohibited by these Terms
• Interfere with or disrupt the Website's operation or the servers and networks connected to it

Support Portal

The support portal is a token-gated service intended for users of our products. Access requires a valid app token. The support portal is rate-limited to prevent abuse. We will make reasonable efforts to respond to support requests but do not guarantee specific response times. Support communications are not confidential — please do not include sensitive personal, financial, or medical information in support tickets.

Contact Form

The contact form is provided for general inquiries. Submissions through the contact form are not confidential. Do not send sensitive personal data, passwords, financial information, or medical information through the contact form. We will make reasonable efforts to respond to inquiries but do not guarantee specific response times.

Intellectual Property

All content on the Website — including text, design, graphics, logos, icons, code, and overall structure — is the property of Vibe Solutions AI and is protected by applicable copyright, trademark, and intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from any part of the Website without our prior written permission.

Product names, logos, and trademarks displayed on the Website are the property of Vibe Solutions AI or their respective owners. Nothing on the Website grants you any license or right to use any trademark without prior written permission.

Third-Party Links

The Website may contain links to third-party websites, including the Apple App Store, Google Play Store, and other external services. These links are provided for convenience only. We do not control, endorse, or assume responsibility for the content, privacy practices, or terms of any third-party websites. Accessing third-party links is at your own risk.

Disclaimer of Warranties

The Website is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.

We do not warrant that the Website will be uninterrupted, error-free, secure, or free of harmful components. We do not guarantee the accuracy or completeness of any information on the Website.

Limitation of Liability

To the fullest extent permitted by applicable law, Vibe Solutions AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of or inability to use the Website, including but not limited to damages for loss of data, loss of profits, or business interruption.

Our total liability for any claim arising under these Terms shall not exceed one hundred US dollars (USD $100).

Indemnification

You agree to indemnify and hold harmless Vibe Solutions AI from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Website, your violation of these Terms, or your violation of any rights of a third party.

Governing Law

These Terms are governed by and construed in accordance with the laws of Mexico. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the competent courts in the Guadalajara metropolitan area, Jalisco, Mexico, without prejudice to any mandatory consumer protection laws that may apply in your jurisdiction.

Changes to These Terms

We may update these Terms from time to time. When we make changes, we will update the "Last updated" date at the top of this page. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.